Terms of Service

Effective Date: October 16, 2025

Welcome to Chief Mama Officer (the "Services"). By accessing or using our Services, you agree to these Terms of Service (the "Terms"). Please read them carefully, as they govern your use of the Services.

1. Description of Services

Chief Mama Officer offers a variety of Services, including, but not limited to, its Membership Community, 1-on-1 executive coaching for Members (the "1-on-1 Coaching Services"), accelerator programs (the "Group Coaching Services"), advisory services for corporate and startup organizations ("Advisory Services"), and programming for corporate and startup organizations ("Corporate Program Services").

1.1 Membership 

To apply for a Membership, please visit chiefmamaofficer.com/community. Once your application is approved, the Payment Terms for Membership Fees and Billing (Section 6) will govern the terms and conditions of your Membership.

1.2 1-on-1 Coaching Services

The Services include an opportunity for Members to receive professional coaching beyond what is included in their Membership tier. Additional 1-on-1 Coaching Services are subject to additional fees based on our current pricing, and you agree to pay for such fees.

1.3 Group Coaching Services

The Services include an opportunity for Members to opt into accelerator or group coaching programs. Participation in Group Coaching Services may be subject to additional fees, and you agree to pay for such fees.

1.4 Advisory Services

The Services include an opportunity for corporate or startup organizations to request advisory services. Advisory Services are subject to additional fees, and you agree to pay for such fees.

1.5 Corporate Program Services

The Services include an opportunity for corporate or startup organizations to request programs or workshops to be delivered to their companies. Corporate Program Services are subject to additional fees, and you agree to pay for such fees.

2. Acceptance of Terms

By registering for, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

3. Eligibility for Services

To use the Services, you must be at least 18 years old. By participating, you affirm that you are legally capable of entering into this agreement. Services are personal and non-transferable. You may not assign, transfer, or sublicense your membership or access rights to any other person or entity without our prior written consent.

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to:

  • Use a strong, unique password for your account

  • Not share your account credentials with any third party

  • Notify us immediately at support@chiefmamaofficer.com if you suspect unauthorized access to your account

  • Accept responsibility for all activities that occur under your account

Chief Mama Officer is not liable for any loss or damage arising from your failure to maintain account security.

5. Third Party Payment Processor

Chief Mama Officer uses Stripe, Inc. ("Stripe") as its third party service provider for payment services (e.g., card acceptance, merchant settlement, and related services). Stripe's Privacy Policy is available at Stripe Privacy Policy and Stripe's Terms are available at Stripe Terms.

6. Payment Terms for Membership Fees and Billing

Chief Mama Officer offers various membership plans. By subscribing, you agree to pay applicable fees and taxes in effect at the time a fee or charge is due and payable.

Automatic Renewal: Billing cycles will automatically renew unless canceled, and you authorize us to charge annual subscription payments to your stored payment method in Stripe, unless canceled.

Renewal Reminders: You will receive a reminder about your upcoming subscription renewal at least 30 days in advance of your renewal date.

Cancellation Requirements: All cancellations must be requested at least 15 days before the next billing cycle by contacting support@chiefmamaofficer.com. Failure to cancel by this deadline will result in automatic renewal and you will be charged for the next billing cycle.

Access After Cancellation: If you cancel your membership, you will retain access to the Services through the end of your current paid billing cycle. No refunds will be provided for partial months or unused time within a billing cycle.

Price Changes: Chief Mama Officer reserves the right to change its prices and billing methods at any time. We will provide you with at least 30 days' notice before any price increase takes effect. Continued use of the Services after a price change constitutes acceptance of the new pricing.

7. Refund Policy

Other than in any circumstances prohibited by applicable law, all payments made through the Services are final, and Chief Mama Officer will not issue any refunds. This includes, but is not limited to, membership fees, coaching session fees, and program fees. If you cancel your membership, you will not receive a refund for any remaining time in your billing cycle, but you will retain access through the end of that cycle.

8. Membership Guidelines

We strive to maintain a respectful and safe environment. By joining, you agree to:

  • Treat others with respect and maintain a positive, supportive environment

  • Refrain from harassment, discrimination, hate speech, threats, or bullying of any kind

  • Uphold confidentiality by not sharing any content, conversations, or member information from the Membership community outside the community without explicit permission

  • Not use the Services for any illegal purpose or in violation of any local, state, federal, or international laws

  • Not impersonate any person or entity or misrepresent your affiliation with any person or entity

  • Not spam, solicit, or use the community primarily for commercial promotion without authorization

  • Follow all relevant local, state, federal, and international laws

Violation of these guidelines may result in suspension or termination of your account without refund.

9. User Content and Intellectual Property

9.1 Your Content

You retain ownership of all content you post within the Membership community ("User Content"). By posting User Content, you grant Chief Mama Officer a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, modify, adapt, and distribute this content within the Membership community and for marketing purposes (such as testimonials, success stories, or promotional materials) for the duration of your membership and for a period of one (1) year following termination of your membership.

9.2 Content Warranties

You represent and warrant that:

  • You own or have the necessary rights to all User Content you post

  • Your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights

  • Your User Content complies with these Terms and all applicable laws

9.3 Our Content

All Membership community content, materials, features, functionality, trademarks, service marks, logos, and text provided by Chief Mama Officer (collectively, "Our Content") are the intellectual property of Chief Mama Officer or its licensors and may not be copied, reproduced, distributed, modified, or used without our prior written permission.

10. Disclaimer of Warranties and Coaching Limitations

SERVICES PROVIDED "AS IS": THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Coaching is Not Therapy or Medical Advice. You acknowledge and agree that:

  • Coaching services are not a substitute for professional mental health counseling, psychotherapy, medical advice, or legal advice

  • Coaches are not licensed therapists, psychologists, psychiatrists, or medical professionals (unless specifically disclosed otherwise)

  • You should consult appropriate licensed professionals for mental health, medical, legal, financial, or other specialized advice

  • Results from coaching are not guaranteed, and outcomes depend on many factors including your own effort and circumstances

  • Chief Mama Officer makes no representations or warranties regarding specific results or outcomes from participation in any Services

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY MONTANA STATE LAW, U.S. FEDERAL LAW, AND EU REGULATIONS, CHIEF MAMA OFFICER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Services

  • Any conduct or content of any third party on the Services

  • Any content obtained from the Services

  • Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID TO CHIEF MAMA OFFICER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you.

12. Termination of Access

12.1 Termination by Chief Mama Officer

Chief Mama Officer may suspend or terminate your access at any time, with or without notice, if we believe in good faith that:

  • Your conduct violates these Terms

  • Your conduct is harmful, disruptive, or threatening to other members or the community

  • Your account has been inactive for an extended period

  • It is necessary to protect Chief Mama Officer or other users from legal liability

Upon termination by Chief Mama Officer for cause, your rights to access the Services will immediately cease, and no refunds will be provided.

12.2 Termination by You

You may terminate your membership at any time by following the cancellation procedures outlined in Section 6.

12.3 Effect of Termination

Upon termination for any reason:

  • Your right to access and use the Services will immediately cease

  • You will no longer have access to any User Content you posted within the community

  • Provisions of these Terms that by their nature should survive termination will survive, including but not limited to Sections 9, 10, 11, 12.3, 15, and 16

13. Data Protection and Privacy

Our Privacy Policy, available at https://www.chiefmamaofficer.com/privacy-policy, details our data collection, use, and sharing practices.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Montana, U.S., without regard to conflict of law principles.

14.1 For U.S. Members

Any legal disputes will be resolved exclusively in the state and federal courts located in Montana. You consent to the personal jurisdiction of such courts.

14.2 For EU Members

EU residents may also bring claims under the laws of their home country, as required by EU consumer protection laws. We comply with EU regulations for alternative dispute resolution where applicable. EU consumers may access the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

14.3 Informal Resolution

Before filing any formal legal action, you agree to contact us at support@chiefmamaofficer.com to attempt to resolve the dispute informally for at least 30 days.

15. Force Majeure

Chief Mama Officer shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Chief Mama Officer regarding the Services and supersede all prior agreements, understandings, and representations.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

16.4 Assignment

Chief Mama Officer may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. You may not assign or transfer these Terms or your rights hereunder without our prior written consent.

16.5 Notices

All notices to Chief Mama Officer must be sent to support@chiefmamaofficer.com. We will send notices to you at the email address associated with your account. You agree that electronic notices satisfy any legal requirement that notices be in writing. Notices are deemed received 24 hours after email is sent, unless we receive notice that the email was not delivered.

17. Changes to Terms

We may modify these Terms periodically to reflect changes in our Services, legal requirements, or business practices. Updated Terms will be posted on our website at https://www.chiefmamaofficer.com/terms, and the "Effective Date" will be revised. We will notify you of material changes by email when they take effect. Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cancel your membership before the effective date.

18. Contact Information

For questions about these Terms or other inquiries, please contact us at:

Chief Mama Officer
Email: support@chiefmamaofficer.com
Website: https://www.chiefmamaofficer.com

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.